Refund Policy

Last updated: September 23, 2020

Thank you for shopping at Wrapture Masks! If you're looking to return or exchange your order, we're here to help. We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. 

The following terms are applicable for any products that you purchased with Wrapture Masks.

Conditions & Requirements 

In order for your order to be eligible for a return or exchange, your order must have been placed in the last 30 days.

Please note the following exceptions to our return and exchange policy: 

• Items purchased with a promo code are final sale and cannot be returned or exchanged.
• Returned items must have the tags still on and be returned in original packaging.
• Returned items must have no signs of wear or use.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returns

You are responsible for the cost and risk of returning your mask(s) to us. You should send your mask(s) in originally packaging to the following address:

Wrapture Masks
7190 Sunset Blvd #1413
Los Angeles, CA 90046

Wrapture Masks cannot be held responsible for masks damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the mask(s) or proof of received return delivery.

Contact Us

If you have any questions about our Return Policy, please contact us by email: at wrapturemasks@gmail.com.